Improving business reporting: a comparison between intellectual capital and balanced scorecard models in measuring firm intellectual performance

In doctrine, it is universally accepted that: 1. the main aim of a firm is to create value; 2. themain source of value creation (and destruction) for a firm is intangibles1. By the way, there is not ageneral agreement in doctrine on the content of the term “value” and “intangibles”2 and about thepossibility to measure the firm value.The terms of the question are: a) which notion of value should be taken into account?; b) how itshould be measured?; c) with which model?. In detail, the paper focuses on the third research question, providing evidence that 1) IC report, better than BSC, are able to measure the new firm value creation processes;2) IC report and BSC are not alternatives models rather complementary ones.