Modern trends in the development of industrial enterprises are characterized by changes in factors affecting their functioning: innovations and new technologies, increasing competi-tion, changing customer requirements for product quality. From this point of view, standard-ization is the key element of the quality management, which is vital for satisfying customer needs and ensuring sustainable development of business. This paper proposes to use archi-tectural approach for analysis and improvement of business processes for implementation of the ISO 9001:2015 standard.

Enterprise Architecture Approach Usage for Business Processes Improving

Malyzhenkov P.
;
Iaquinta P.
2020

Abstract

Modern trends in the development of industrial enterprises are characterized by changes in factors affecting their functioning: innovations and new technologies, increasing competi-tion, changing customer requirements for product quality. From this point of view, standard-ization is the key element of the quality management, which is vital for satisfying customer needs and ensuring sustainable development of business. This paper proposes to use archi-tectural approach for analysis and improvement of business processes for implementation of the ISO 9001:2015 standard.
978-2-931089-05-7
Business processes; enterprise architecture; quality management
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/20.500.11770/309774
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