BELLIZZI, MARIA GRAZIA

BELLIZZI, MARIA GRAZIA  

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Air Transport Passengers’ Satisfaction: an Ordered Logit Model 1-gen-2018 Bellizzi, MARIA GRAZIA; Eboli, Laura; Forciniti, Carmen; Mazzulla, Gabriella
Air Transport Service Quality Factors: A Systematic Literature Review 1-gen-2020 Bellizzi, MARIA GRAZIA; Eboli, L.; Mazzulla, G.
An online survey for the quality assessment of airlines' services 1-gen-2020 Bellizzi, MARIA GRAZIA; Eboli, L.; Mazzulla, G.
Cycling culture: From users’ perceptions to planning policies 1-gen-2021 Bellizzi, M. G.; Eboli, L.; Forciniti, C.
Detecting passengers' heterogeneity on airlines’ services using SP data 1-gen-2021 Bellizzi, M. G.; Dell'Olio, L.; Eboli, L.; Mazzulla, G.
Heterogeneity in desired bus service quality from users’ and potential users’ perspective 1-gen-2020 Bellizzi, MARIA GRAZIA; Dell'Olio, L.; Eboli, L.; Mazzulla, G.
Identifying strategies for improving airport services: introduction of the Gap-IPA to an Italian airport case study 1-gen-2021 Allen, Jaime; Bellizzi, Maria Grazia; Eboli, Laura; Forciniti, Carmen; Mazzulla, Gabriella
Latent Classes Exploring the Sense of Passengers Well-Being in the Terminal: Evidence from a Peripheral Airport 1-gen-2019 Bellizzi, MARIA GRAZIA; Eboli, L.; Mazzulla, G.
Latent factors on the assessment of service quality in an Italian peripheral airport 1-gen-2020 Allen, J.; Bellizzi, MARIA GRAZIA; Eboli, L.; Forciniti, C.; Mazzulla, G.
Passengers' expectations on airlines' services: Design of a stated preference survey and preliminary outcomes 1-gen-2020 Bellizzi, MARIA GRAZIA; Dell'Olio, L.; Eboli, L.; Forciniti, C.; Mazzulla, G.
Segregation vs interaction in the walkways: An analysis of pedestrians' perceptions 1-gen-2019 Bellizzi, MARIA GRAZIA; Eboli, L.; Forciniti, C.
Service quality in a mid-sized air terminal: A SEM-MIMIC ordinal probit accounting for travel, sociodemographic, and user-type heterogeneity 1-gen-2020 Allen, J.; Bellizzi, M. G.; Eboli, L.; Forciniti, C.; Mazzulla, G.