BELLIZZI, MARIA GRAZIA
BELLIZZI, MARIA GRAZIA
Air Transport Passengers’ Satisfaction: an Ordered Logit Model
2018-01-01 Bellizzi, MARIA GRAZIA; Eboli, Laura; Forciniti, Carmen; Mazzulla, Gabriella
Air Transport Service Quality Factors: A Systematic Literature Review
2020-01-01 Bellizzi, MARIA GRAZIA; Eboli, L.; Mazzulla, G.
An online survey for the quality assessment of airlines' services
2020-01-01 Bellizzi, MARIA GRAZIA; Eboli, L.; Mazzulla, G.
Cycling culture: From users’ perceptions to planning policies
2021-01-01 Bellizzi, M. G.; Eboli, L.; Forciniti, C.
Detecting passengers' heterogeneity on airlines’ services using SP data
2021-01-01 Bellizzi, M. G.; Dell'Olio, L.; Eboli, L.; Mazzulla, G.
Heterogeneity in desired bus service quality from users’ and potential users’ perspective
2020-01-01 Bellizzi, MARIA GRAZIA; Dell'Olio, L.; Eboli, L.; Mazzulla, G.
Identifying strategies for improving airport services: introduction of the Gap-IPA to an Italian airport case study
2021-01-01 Allen, Jaime; Bellizzi, Maria Grazia; Eboli, Laura; Forciniti, Carmen; Mazzulla, Gabriella
Latent Classes Exploring the Sense of Passengers Well-Being in the Terminal: Evidence from a Peripheral Airport
2019-01-01 Bellizzi, MARIA GRAZIA; Eboli, L.; Mazzulla, G.
Latent factors on the assessment of service quality in an Italian peripheral airport
2020-01-01 Allen, J.; Bellizzi, MARIA GRAZIA; Eboli, L.; Forciniti, C.; Mazzulla, G.
Passengers' expectations on airlines' services: Design of a stated preference survey and preliminary outcomes
2020-01-01 Bellizzi, MARIA GRAZIA; Dell'Olio, L.; Eboli, L.; Forciniti, C.; Mazzulla, G.
Segregation vs interaction in the walkways: An analysis of pedestrians' perceptions
2019-01-01 Bellizzi, MARIA GRAZIA; Eboli, L.; Forciniti, C.
Service quality in a mid-sized air terminal: A SEM-MIMIC ordinal probit accounting for travel, sociodemographic, and user-type heterogeneity
2020-01-01 Allen, J.; Bellizzi, M. G.; Eboli, L.; Forciniti, C.; Mazzulla, G.