Knowledge Organization Design: a diagnostic tool

The design of a Knowledge Organization has to exhibit congruence between the human and the technological dimensions. In this paper we propose a methodology that diagnoses the failures found within an organizational design of a Knowledge Organization due to an absence of equilibrium between these different dimensions. We argue that this disequilibrium stems from the absence of knowledge intensive relations linking the agents of an organization. For this reason we have investigated the minimal set of conditions necessary for the existence of knowledge intensive organizational relations, that is for the existence of a Knowledge Organization. In order to illustrate the features and the implications of the proposed methodology we apply it to the diagnosis of two cases.