The increase in environmental awareness over the last decade has led to the progressive greening of consumers in all sectors. The rise of environmental consumerism has forced all types of businesses and industries to promote products and services which are eco-friendly. Given the consolidated effects of the greening processes on the tourism industry, the hospitality sector, in particular, is making an effort to persuade tourists of their environmental responsibility.The purpose of this article is to analyze the discourse used by hotels when promoting the green practices put forth by thecompanies to express their environmental concern. The analysis conducted on comparable corpora of British and Italian hotelwebsites highlights the companies’ attempt to promote their ecological awareness by adapting different linguistic strategies which are influenced by the dominating cultural orientations.

The greening of hotels in the UK and Italy: A cross-cultural study of the promotion of environmental sustainability of comparable corpora of hotel websites

RUFFOLO, Ida
2015-01-01

Abstract

The increase in environmental awareness over the last decade has led to the progressive greening of consumers in all sectors. The rise of environmental consumerism has forced all types of businesses and industries to promote products and services which are eco-friendly. Given the consolidated effects of the greening processes on the tourism industry, the hospitality sector, in particular, is making an effort to persuade tourists of their environmental responsibility.The purpose of this article is to analyze the discourse used by hotels when promoting the green practices put forth by thecompanies to express their environmental concern. The analysis conducted on comparable corpora of British and Italian hotelwebsites highlights the companies’ attempt to promote their ecological awareness by adapting different linguistic strategies which are influenced by the dominating cultural orientations.
Language of tourism, cross-cultural communication, environmental concern, hosptality sector, promtional discourse
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.11770/140454
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? 2
social impact