Terminologia e documenti per la formalizzazione standardizzata della Conoscenza

The aim of this work is to present the results of an ongoing project on tacit knowledge representation and on the creation of a Knowledge Based System in the domain of artistic handicrafts. We have chosen CommonKADS methodology as a formalization standard. We have used the PCPACK software as a support application which allows for the extraction and modelling of the acquired knowledge. The peculiarity of the application domain, represented by the field of goldsmith handicraftsmanship in Calabria, has determined, during the different phases of the project, an interesting activity of personalisation, aimed at solving terminological and documentary criticalities. The ultimate objective is the creation of a system able to support the individual decisional process, to manage and to represent the whole and the complexity of the information related to the professional know-how of the artisans of Calabria, and to keep track of both the terminological and technical specificities of experts.