Greater cognitive task load and growing shortage of high-skilled labor call for new smart interactions between the cyber-physical production system (CPPS) and the Operator 4.0. Voice-enabled Assistants (VA) gives users intuitive access to a plethora of information and knowledge. However, their implementation still finds limited attention in industrial contexts. This article sheds light on the prospective adoption and acceptance of VAs to assist the Operator 4.0 during industrial production processes within the Social Smart Factory. Leveraging on quality-driven engineering of human–machine interaction systems and on the prototyping of a VA for a CNC milling machine, insights and challenges are discussed.
Voice-enabled Assistants of the Operator 4.0 in the Social Smart Factory: Prospective role and challenges for an advanced human–machine interaction
Longo F.;Padovano A.
2020-01-01
Abstract
Greater cognitive task load and growing shortage of high-skilled labor call for new smart interactions between the cyber-physical production system (CPPS) and the Operator 4.0. Voice-enabled Assistants (VA) gives users intuitive access to a plethora of information and knowledge. However, their implementation still finds limited attention in industrial contexts. This article sheds light on the prospective adoption and acceptance of VAs to assist the Operator 4.0 during industrial production processes within the Social Smart Factory. Leveraging on quality-driven engineering of human–machine interaction systems and on the prototyping of a VA for a CNC milling machine, insights and challenges are discussed.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
